Halian Veterinary Centre
Menu
  • Link Icon Link Icon Link Icon Home
    • External link opens in new tab or window Link Icon Link Icon Link Icon About Us
      • Link Icon Link Icon Link Icon Services
        • External link opens in new tab or window Link Icon Link Icon Link Icon News/Covid Updates
          • External link opens in new tab or window Link Icon Link Icon Link Icon Contact Us
            • External link opens in new tab or window Link Icon Link Icon Link Icon Privacy Policy
              • External link opens in new tab or window Link Icon Link Icon Link Icon Register Your Pet

                COVID PROTOCOLS MAY CHANGE AT SHORT NOTICE and  WE MAY RETURN TO A NO ENTRY POLICY in event of a lock down


                • WE WILL BE ENFORCING  THE 2M SOCIAL DISTANCING RULE WHILST IN THE BUILDING
                • IF YOU ARE UNABLE TO WEAR AND MASK/ FACE COVERING WE WILL BE ASKING YOU TO REMAIN IN THE CAR, AND THE VET WILL COME TO YOU.
                • WE MAY RETURN TO  A ' NO ENTRY' SYSTEM. The vet will speak to you over the phone, then you'll be asked to bring your pet to the door. The vet will then bring the pet in and examine them whilst you wait in the car.  The treatment plan will be discussed over the phone, payment taken and your pet returned to you. 

                Staff will update you on the current protocol when  you arrive for your appointment.



                Covid Protocols

                We are allowing clients into the practice with their pets, but will be requesting you wear a mask or face covering unless you are exempt, regardless of your vaccine status. This is as a courtesy to our staff and to continue to minimise the risk to our staff. One person per appointment only will be able to come in, and no children will be allowed in. If you have children with you, we will meet you at the door and bring your pet in whilst you wait in the car. If you have multiple pets, we can assist in bringing them in.
                If anyone in your household has tested positive for Covid, please inform us as soon as possible before you arrive. If the appointment is not urgent it will be rescheduled.
                These protocols are reviewed regularly. The dates are not fixed; protocols will depend on the covid situation at the time, and may change at short notice.

                • Please call when you arrive to let us know you are here, and make sure we have your contact number. We will let you know when it is safe to come to the front door.
                • Please wear a mask or face covering when you come in and use the hand sanitiser on entry and exit.
                • We will not be accepting any cash/cheque payments - it will be card/Applepay/Googlepay payments only.
                 
                These measures are in place to try to protect both staff and clients and to enable the practice to remain open. Please continue to treat staff courteously and respect any requests or decisions made by the staff.


                Covid Info

                Appointment availability is significantly reduced -  Please allow for this.

                REPEAT PRESCRIPTIONS :- Please order 24 hours in advance. Call when you are in the car park and we will take payment/drop the medication outside for you.

                Please call if you have any questions or if you are worried about your pet. Always call in advance before coming down to the surgery.  Please DO NOT attend the surgery if you are self-isolating or have any flu-like symptoms - call us for advice.  This is a rapidly evolving situation and the above protocols may change at short notice, especially if our vets or nurses become unwell. We may have shorter opening hours, especially at weekends when we may need to close early, or close completely at short notice - please call to check. The out of hours number if we are closed is 01707 669900 or 01707 666399
                Column

                Paw icon

                Opening Hours

                 

                The practice is open  Monday to Friday 9am to 7pm  and  Saturdays 9am to 11am (9am-12pm for collections) 

                BUT 

                We run by appointments only

                Mon-Fri 9am - 10.30am 4.30-pm  - 6.15pm

                Saturday 9am - 10.45am

                Please call to make an appointment

                Column

                Bone icon

                Emergencies

                 

                If you have an emergency during the day call us on 01727 874700 immediately, before coming down, so we can prepare for your arrival.


                When we are shut please call The Queen Mother Hospital for Animals on 01707 669900/666399



                Column

                Paw icon

                Services


                From their first steps through to their golden years, we provide a whole range of services including Puppy/Kitten checks, socialisation sessions, dental and weight clinics.
                Column

                Golden retriever puppy

                Column

                White kitten with blue eyes

                Column
                Column


                Location
                • External link opens in new tab or window The Red Cow, 107 Radlett Road, GB, Frogmore
                • External link opens in new tab or window 01727874700
                • External link opens in new tab or window info@halianvet.co.uk
                  close lightbox